General Dynamics Information Technology Mid-Level ITSM System Administrator/Engineer in Suitland, Maryland
Manages the functionality and efficiency of a group of computers running on one or more operating systems.
Maintains the integrity and security of servers and systems.
Sets up administrator and service accounts.
Maintains system documentation
Interacts with users and evaluates vendor products.
Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.
Develops and monitors policies and standards for allocation related to the use of computing resources.
May program in an administrative language.
Develops and implements testing strategies and document results.
Provides advice and training to end-users.
Provides guidance and work leadership to less-experienced staff members, and may have supervisory responsibilities.
May serve as a technical team or task leader.
Maintains current knowledge of relevant technologies as assigned.
Participates in special projects as required.
Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
Security+CE certification or higher
ITIL V3 Foundations certification
8-10 years of directly related experience in systems administration and analysis.
4+ year's experience Windows Server Administration
4+ year's experience with Remedy ITSM Suite administration and 1 year ADDM (BMC Discovery)
Knowledge of Helpdesk operations and fundamentals
Experience with performing business analysis on data warehousing to develop dashboards
As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.
Job ID 2017-27400
Number of Positions 1
Job Locations USA-MD-Suitland
Job Function Information Technology
Security Clearance Level Top Secret/SCI
Full/Part Time Full Time